Pay your water bill online
Recurring credit card payments now available
Starting July 25, the City of Round Rock can offer utility customers the option of setting up recurring payments using credit cards. Credit cards will be charged automatically each month and there will be no fee associated with the payment.
To set up recurring credit card payments, download the form (PDF) and return it to the Utility Billing office or call the office to request a form be sent in the mail.
With the City of Round Rock's online payment service, you can make a one time payment for your utility bill. You will need your utility bill and credit card information. We accept Visa and Master Card. Please choose from the links below to get started.
One Time Payment (First time users must register)
- There is a $1.50 transaction fee for all online payments.
If your service has been interrupted for non payment it is necessary to call the office at (512) 218-5460 with a confirmation number to have service restored. Accounts subject to interruption must be paid prior to 5 p.m. Central Standard Time on the due date in order to prevent possible interruption.
A fee of $25 will be assessed on all payments returned to the City. Payment items returned for any reason (NSF, closed account, etc.) must be paid for by money order or cash. It is the responsibility of the customer to verify all credit card and/or debit card information with his/her financial institution prior to transmitting authorization for payment.