Water conservation tips

Because of the ongoing drought and low lake levels during the 2009 summer, the Brazos River Authority (BRA) directed its customers who access water from Lake Georgetown to implement Stage 2 Drought measures.

Round Rock implemented Stage 2 mandatory water restrictions on August 25, 2009. The BRA has stated its goal is to maintain water demand at Lake Georgetown at 2008 levels until the new pumps are installed at Stillhouse Hollow or when weather conditions significantly change. The City has asked the BRA to fast track the purchase and installation of the new pumps so they will be operational in time for next summer’s watering season.

City water customers are required to follow the water schedule below, if they choose to water their landscapes. Full list of restrictions

Water Schedule

Property Type	Watering Days
Commercial, Industrial, Multifamily, Institutional, Government	Tuesday and/or Friday
Residential Odd-Numbered Address	Wednesday and/or Saturday
Residential Even-Numbered Address	Thursday and/or Sunday

• Automatic irrigation systems can water between 12:01 a.m. - 10 a.m. on designated day;
• Hose-end sprinklers, drip irrigations and soaker hoses can water between 12:01 a.m. - 10 a.m. and 7 p.m. - midnight on designated day.
• Hand watering is allowed any time, any day.

Violation of the mandatory restrictions is a Class C misdemeanor, punishable by a fine not to exceed $2,000.  (Fines are determined by the Municipal Court judge.) To report a violation, call the City of Round Rock's non-emergency police line at 218-5500 or email Jessica Woods at jwoods@round-rock.tx.us  Reports can be anonymous.

“Round Rock’s water system has plenty of capacity to meet our demands,” Utilities Director Michael Thane said. “The concern the City faces surrounds our Brazos River Authority water supply out of Lake Georgetown, not our system.  Even though the water model used by the BRA shows that there is sufficient water in these dry times, we believe BRA’s action is prudent.” 

To report a water leak, call the public works department at 218-5555.  If you have a question regarding your water bill, please call the utility billing office at 218-5460.