Connect & Disconnect Utility Service | Illegal Dumping | Line Locates
Report a Wastewater Backup or Overflow | Report a Water Leak | Restaurant Complaints
Schedule a Tour of the Recycling Center | Service Directory
The City of Round Rock Police Department is responsible for upholding laws established by the City of Round Rock and the State of Texas to maintain the health, safety and sanitation of our community.
Before doing any digging for construction or other reasons, check to make sure there are no buried utilties in the area.
It's Free. It's Easy. It's your Responsibility. ... It's the LAW!
The Dig-TESS Center is a Damage Prevention Service to help excavators everywhere in Texas notify the owners of buried facilities before digging. The service is 100% free to excavators by calling 1-800-DIG-TESS.
Texas Excavation Safety System, Inc. ("TESS") is a non-profit corporation formed by member companies to prevent damage to underground facilities. In operation since 1987, TESS covers the entire State of Texas. TESS members have facilities in all 254 Texas counties.
For more information, please visit the Dig-TESS web site.
Wastewater Backups and Overflows
If you experience a wastewater/sewer backup or wastewater problems, please call 218-5555. After 5:00 p.m. follow the voice message and please leave a brief message with your name and telephone number. A City crew will contact you within 30 minutes to provide assistance.
For non-emergency issues, you may submit an online service request.
If you have a water line break or low water pressure, please call 218-5555. After 5:00p.m. follow the voice message and please leave a brief message with your name and telephone number. A City crew will contact you as soon as possible to provide assistance.
If you have a water line leak between your meter and your house, it will be, in most cases, your responsibility. However, you may request that a City crew come to your residence and evaluate the situation.
To make a complaint about a food service establishment in Round Rock or Williamson County, please contact the Williamson County & Cities Health District (WCCHD) at (512) 248-7617. Further information about the complaint process and food service inspections may be obtained by visiting the WCCHD's web site.
Schedule a Tour of the Recycling Center
Learn about what and how materials are recycled by visiting the City of Round Rock drop-off recycling center located at 310 Deepwood Drive.
- Recycling center tours are offered for children ages 5 years (kindergarten) and up
- Group size is limited to 20 participants
- Tours are offered Monday through Friday between 10:30 a.m. and 5 p.m.
- Tours must be scheduled in advance
Please call 512-244-0166 or send an e-mail to Recycling Tour to schedule a tour.Back to Top
|Environmental Services||Phone Number|
Environmental Services Main Number
|Hazardous Waste Collection|
|Industrial Waste Ordinance|
|Recycling and Household Hazardous Waste|
|Restaurant/Industrial Wastewater Sampling|
|Wastewater Discharge Permits|
|Wastewater Surcharge Billing|
|Restaurant / Industrial Wastewater Sampling |
|Utility Connect / Disconnect|
|Utility Main Number|
|Water and Wastewater||Phone Number|
|Consumer Confidence Reporting|
|Fire Hydrant Repair and Maintenance|
|Meter Box Repairs|
|Sod and Loam |
|Utility Capital Improvement Projects Information |
|Wastewater Line Maintenance and Repair|
|Wastewater Line Repair Scheduling|
|Water / Wastewater Infrastructure Information|
|Water and Wastewater Maintenance Questions|
|Water and Wastewater Utilities Main Number|
|Water Leak Repair Scheduling|
|Water Plant Daily Operations|
|Water Quality Questions|
Water Usage Reports
|Water Treatment Plant||Phone Number|
|Water Treatment Plant Main Number|
|Other Helpful Numbers||Phone Number|
|Humane Society of Williamson County|
|Round Rock Refuse (Residential Trash Service, Curbside Recycling)|
|Williamson County Health Department - General Inquiries|| 512-943-3600|
|Williamson County Health Department - Restaurant Complaints|
|Williamson County Landfill in Hutto|
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