Police Department Community Survey Results
As part of its regular accreditation process, the Round Rock Police Department conducted a customer survey in May about the departmentâ€™s service to the community. In all, 478 people took a few minutes to complete the brief online survey.
Your input helps the Police Department develop and adapt its operations and programs to the evolving needs of the community. Please take a moment to review the results of the survey.
Download the survey results
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The Round Rock Police Department is responsible for the provision of public safety as well as enforcement of federal, state and city laws and ordinances. The Department helps the City maintain a high quality of life by working with neighborhoods and other organized groups of residents to resolve quality-of-life problems. The Department also is responsible for animal control and emergency (fire and police) radio dispatch functions in the City limits, as well as maintaining the recruiting, training, crime victim and support functions necessary to maintain a police force of the highest quality.
The Round Rock Police Department is accredited by the Commission for Accreditation for Law Enforcement Agencies.
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Patrol: The Patrol Division is responsible for law enforcement, public safety and community policing functions within the City limits. The division is structured on a geographic â€śbeatâ€ť basis, with individual officers being responsible for an area of the City, sergeants being responsible for the areas under their officersâ€™ care, lieutenants responsible for their sergeantsâ€™ areas, and on up to the Chief of Police. The Special Weapons and Tactics Team, and School Resource Officer program are also based on this structure. Two task forces have been established to proactively address general concerns and traffic issues.
Office of the Chief: This Office determines departmental policies and ensures the complete discharge of all duties imposed by Texas State Law or City Ordinance. The Office is responsible for the control, management and direction of all officers and employees, as well as the Departmentâ€™s administration and operation. The Office of the Chief houses the Internal Affairs Detail and the Planning and Research Unit. The Internal Affairs Detail ensures that the Departmentâ€™s integrity is maintained through an internal system where objectivity, fairness, and justice are assured by impartial investigation. This detail reviews all allegations of member misconduct and accusations against the Department. The Planning and Research Unit prepares and monitors the Departmentâ€™s budget and performs a variety of analytical functions, including performance measurement, strategic planning, policy development, and statistical research.
Training Division: This division provides the Department with all State, Federal and Department Mandated Training of all Commissioned officers and Civilian Support staff. The Division is responsible for managing and administering the hiring and selection processes for Officers and Civilian support staff.
The Animal Control Unit, also housed in this division, enforces local ordinances regarding the care and keeping of domestic animals in the City. The Unit investigates nuisances, animal bites, animal abuse complaints, and it provides public education regarding animal control. The Unit also impounds and quarantines animals when appropriate.
Criminal Investigation Division (CID): CID is responsible for the administration of a variety of police services, including the Major Crimes Unit, Detectives Detail, Missing and Runaway Persons and maintaining Sex Offender registration. The Major Crimes Unit investigates crimes against persons, crimes against property, high-technology-related crimes, and narcotics-related crimes as well as handling the Departmentâ€™s criminalistic and victim services functions.
Support Services Division is responsible for a variety of support functions, including 911 Communications, Records retention, Evidence storage, Crime Scene processing, Logistics and Victim Services.
Round Rock Police Department
2701 N. Mays Street
Round Rock, Texas 78665
Phone: 512-218-5500 | Fax: 512-218-7060
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