Demand Response Bus Service

The City of Round Rock provides Demand Response Bus Service as a public transportation option, open to all residents of the city limits and the extraterritorial jurisdiction (area just outside the city limits, aka ETJ).  The service operates within the city limits and the ETJ, this is known as the service area.  It is a reservation based, curb-to-curb service.  You can travel to and from any destination in the service area.

The City contracts with a third-party provider for this service.  To make your reservations please call Star Shuttle at 512-244-RIDE (7433).

The City’s fare structure for this service is based on your home address.  If you are here visiting, the fares will be based on the address you are departing from.

Home address in city limits
General Fare – $5 per person, per trip
Discounted Fare – $2 per person, per trip

Home address in ETJ
General Fare – $7 per person, per trip
Discounted Fare – $3 per person, per trip

Trip Pass Cards
The City offers an advanced fare option in the form of a Trip Pass Card.  10, 15 or 20 trips can be purchased in advance, in person or via mail (please see contact information below).  The trips you purchase do not expire.

Discounted Fares
To apply for a reduced fare you need to fill out the Discounted Fare Eligibility Form (en espanol).  If you are applying for disability reasons you will need your qualified medical professional to fill out the Verification of Disability Form.  Return completed form(s) to Caren Lee.  You are eligible for the reduced fare if

  • You are under 12 years of age
  • You are 60 years of age or older
  • You have a temporary or permanent disability
  • You are low-income

Ride Guide and Policies
Ride Guide
Nutrition Fare Policy



Caren Lee
Transit Coordinator/DBE Liaison
2008 Enterprise Drive
Round Rock, Texas 78664
Ph: 512-218-7074
Fax: 512-218-5536