Customer Service Directory

Common Services

Phone

Backflow Prevention 512-341-3177
Billing 512-218-5460
Brush Recycling 512-218-5540
Capital Improvement Projects 512-218-5556
Code Enforcement 512-341-3329
Connect/Disconnect Service 512-218-5460
Consumer Confidence Reporting (CCR) 512-341-3133
Fire Hydrant Metering & Maintenance 512-341-3185
Floodplain Information 512-218-6604
Garbage Collection 512-255-4980
Groundwater 512-341-3133
Household Hazardous Waste (HHW) 512-218-5554
Illegal Dumping / Illicit Discharge 512-218-7093
Impact Fees 512-218-5550
Inspections 512-218-5550
Lab Sampling 512-218-5561
Manhole Repair 512-218-6688
Meter Box Repair 512-218-6688
Mowing – Parks & Right of Way 512-341-3348
Neighborhood Clean-Up/Outreach/HOA 512-341-3148
Ordinances 512-218-5404
Potholes & Paving 512-341-3137
Record Drawings & Standard Details (As-builts) 512-218-6604
Recycling (Curbside) 512-255-4980
Recycling Center 512-218-5554
Rights of Way (ROW) Permitting 512-218-5583
Runoff Complaints 512-671-2867
Shred for a Paws Cause 512-218-5554
Spring Clean Up/Bulk Trash Collection 512-255-4980
Stormwater 512-218-7093
Street & Drainage Issues 512-341-3137
Streetlight Repair (Oncor) 888-313-6862
Traffic Signals 512-218-7044
Tree Questions/Concerns 512-341-3350
Wastewater (Sewer) Backup, Maintenance 512-218-5555
Water & Wastewater Maintenance 512-218-5555
Water Conservation 512-671-2872
Water Quality 512-341-3133