Since 1994, the City of Round Rock has offered the Friendly Rock Program to help Round Rock residents facing financial difficulties pay for essential water utility services. The program, designed to supplement government and community programs in helping meet temporary utility emergencies, is administered by a charitable organization right in your community.
How to participate
To authorize the City of Round Rock to add $1 or more to your utility bill payment each month, complete the contribution form (PDF) and return it with your utility bill.
Customers can also make a one-time contribution at any time by including a separate check made payable to Friendly Rock, City of Round Rock.
Online customers will also have the option to include a $1 donation in their payment.
The program is designed to provide emergency, not on-going, assistance.