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Biz.ability: Using Social Media to Build Customer Loyalty

October 12, 2018 @ 12:30 pm - 2:30 pm

The Round Rock Public Library and Austin SCORE will be offering a series of free workshops for entrepreneurs and small business owners on Fridays from 12:30 to 2:30 p.m., through October 26. SCORE is a nonprofit dedicated to helping small businesses and entrepreneurs start, develop and maintain their businesses.

These free timely workshops, presented by recognized experts and practitioners, will cover a variety of issues facing small business owners and entrepreneurs including finances, marketing, and strategic planning.

Join us on Friday, October 12 to learn how to build customer loyalty using social media.

Consumers are spending more time online than ever before. From social media to review sites, small business’ are expected to be just as visible and accessible to consumers online as they are in-person. Personalize your responses, extend your customer service, and create compelling content to start boosting loyalty today.

In our workshop you’ll learn:

  1. How to create social media content that’s tailored to your customers
  2. How to build relationships on Instagram and Twitter
  3. How to personalize your responses to reviews
  4. How to extend your customer service on social media

Download schedule to see other workshops.



About the Presenter

Geoffrey Brown is a member of Main Street Hub’s local business outreach team. He has worked at Main Street Hub since 2015 finding success with social media and online reputation management for local businesses. He has put to practice his experience with Yelp, Facebook, Instagram and Twitter for these businesses and is looking forward to sharing what he has learned with new audiences.



October 12, 2018
12:30 pm - 2:30 pm
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Geeta Halley


Round Rock Public Library
216 E. Main St.
Round Rock,TX78664United States
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