2026 RRPL Customer Satisfaction Results are in!

The Round Rock Public Library recently gathered data from community members to understand library usage, services, and future needs. Most respondents use the library at least monthly, with borrowing books, checking the online catalog, and using digital apps like Libby and Hoopla being the most popular services. Awareness of programs comes mainly through the library website and in-library signage, with social media and word of mouth also playing a role.

Survey participants highlighted that the library is a welcoming space for learning and family activities. Services for children, access to books and media, study rooms, and online resources were rated as highly important. Open-ended feedback suggested expanding maker spaces, adding branch locations, and increasing programs for families.

An overwhelming 95% of respondents would recommend the library to others, showing strong community support. The survey results confirm that the library continues to be a valuable resource, while also pointing to opportunities for growth to better serve the Round Rock community.

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