The City of Round Rock provides water services in and around the city, including several Municipal Utility Districts (MUDs) outside city limits. To determine if Round Rock is your water service provider, locate your property on the Round Rock Water Service Area Map.
For Water or Wastewater emergencies, call 512-218-5555 (available 24/7). To report water violations, please submit this form or call 512-671-2872. All complaints are confidential.
Upcoming Water Events
Even with recent rains, Stage 1 Drought Restrictions are still in place. Lake levels have not risen much.
Stage 1 Drought Restrictions went into effect June 29, 2022. Outdoor watering is allowed before noon or after 7 p.m. on your designated watering days.
The following uses are allowed only when in compliance with the twice-per-week outdoor watering schedule:
- Use of soaker or drip hoses
- Foundation watering
- Vehicle washing (commercial car washes are exempt and can be open normal business hours)
- Filling swimming pools
- Irrigation of new landscaping, with an approved New Landscape Variance (however, new landscaping should be delayed when possible)
- Operating ornamental fountains that recirculate water
The following uses are prohibited during Stage 1 Drought Restrictions:
- Street washing
- Operating ornamental fountains that do not recirculate water
- Watering between noon and 7 p.m. with an irrigation system, hose end sprinkler, soaker hose, or drip irrigation
Note: Water waste is always prohibited. To report a water waste violation, please submit this form or call 512-671-2872. All complaints are kept confidential.
The following uses are exceptions to Stage 1 Drought Restrictions and may take place at any time:
- Irrigation by hand-held hoses or hand-held buckets
- Commercial carwashes
- Commercial plant nurseries
- Commercial power washing companies
- Athletic fields where field is in use (organized youth, amateur or professional sports)
- Necessary usage to protect the health, safety and welfare of the public (i.e. washing garbage trucks and vehicles used to transport food and perishables)
- Irrigation using other sources of water, such as a private groundwater well or rainwater
Water Usage Data
Round Rock’s primary water source is Lake Georgetown. When needed, the City pumps water into Lake Georgetown from Lake Stillhouse Hollow. The City also supplements our lake water supplies with water from the Edwards Aquifer and Lake Travis. Learn more about Round Rock’s water sources on our About Your Water page.
- Total daily water usage in Round Rock, in millions of gallons
- Current lake level at Lake Georgetown (Round Rock’s primary water source)
- Total monthly water usage, in millions of gallons
- Total inches of rainfall (recorded at the City’s Water Treatment Plant)
Higher than normal temperatures and low amounts of rainfall have a tremendous effect on the amount of water produced in Round Rock. As you can see from the chart below, water use begins to increase mid-February and continues to rise through the summer months.