Utilities and Environmental Services
The Utilities and Environmental Services Department is committed to providing customers with a reliable and safe water supply, essential wastewater systems, environmental and engineering services that safeguard public health, adequate maintenance of the Cityâs infrastructure while protecting, conserving and enhancing the regionâs environmental resources.
Featured News
Spring Clean-Up bulk item pickup to take place in April
Update: Round Rock Refuse suspends pickup schedule for rest of week
Save on water smart products May 23-25
City buildings, facilities begin reopening on May 18
Upcoming Events and Programs
Department Services
- Backflow Device Testing
- Registered Backflow Testers
- Cross-Connection Control Program
- Drought Conditions
- Rebate Programs
- Watering Schedule
- Water Savings Tips
- Free Leak Detection Kit
Directory of common city services for Round Rock residents
Analytical Services according to the National Environmental Laboratory Accreditation Program (NELAP)
- Curbside Recycling
- Household Hazardous Waste Disposal
- Garbage Collection
- Deepwood Recycling Center
- Commercial Recycling Options
- Creek Water Quality
- FEMA Floodplain
- MS4
- Stormwater Drainage Utility
- Stormwater for Kids
- Fertilizer and Plant Selection
- New Service Connection
- Transferring Accounts
- Cancelling Service
- Payment Options
- Utility Rates and Fees
- How to Prevent Sewer Back Ups
- Cease the Grease
- Industrial Pretreatment
- Surcharge Program, What Not to Flush
