Downed tree limbs or power lines in Round Rock? Here’s what to do

Several Round Rock residents woke up to downed tree limbs due to ice accumulation from the ongoing winter storm, and Oncor’s Storm Center is reporting scattered power outages. Here’s some helpful information about what to do in the case of a downed tree limb or power line:

Downed Tree Limbs

Any fallen trees on private property are the responsibility of the property owner. In an effort to assist in-city residents with disposal of fallen tree limbs on private property, the City of Round Rock will open an additional temporary brush recycling location and will allow residents to request free brush pickup over the coming weeks. Learn more

For tree limbs in the public right-of-way, City of Round Rock Transportation crews continue to work to ensure that roadways are passable; however, they will only remove tree limbs that are blocking roadways and presenting a danger to motorists. To report a tree limb causing a safety issue for motorists, visit the City’s Online Service Request form and select “Tree Issue.”

Downed Power Lines

Never approach, touch or attempt to move a downed power line or any object in contact with a power line. Contact with power lines can cause serious injury or even death.

If you see a downed power line:

  • Leave the area immediately. If a power line is completely down and sparking on the ground, or is laying on the house or has caused a fire in a tree, call 9-1-1.
  • You can also report downed power lines at 1-888-313-4747.
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