If your address was not serviced during this weekend’s Spring Cleanup event, please leave your bulk items at the curb for pickup to resume Monday. Saturday’s pickup experienced delays due to high volume.

Utility Billing office lobby to close early Friday - City of Round Rock

Utility Billing office lobby to close early Friday

The Utility Billing Office lobby will close at 3:30 p.m. Friday, September 28 to allow staff to close out fiscal year 2018.

Other methods for payment will remain available on Friday afternoon, including: 

  • Online Payment – A new customer portal is now available at RRTXWater.com. You can make a one-time payment or set up auto-pay. For a mobile-friendly experience, you can also download the RRTX Water app for Android or iOS (Apple) devices.
  • Phone – Call the toll-free number at 1-855-894-2392.
  • 24 Hour Deposit Boxes – A deposit box is located at the corner of Bagdad Avenue and Sheppard Street at City Hall, 221 E. Main Street, in addition to a freestanding deposit box on the east side of of the building. Check or money orders only. NOTE: The staffed drive-through window has been permanently closed.

RECENT NEWS

SHARE

SUBSCRIBE TO NEWSFLASH

Round Rock’s digital newsletter providing residents news, events and general information regarding city government.

Scroll to Top