Water wisely, as tiered water rates are in effect

The City of Round Rock’s four-tiered water rate structure, designed to encourage conservation, remain in effect through the end of October. They go into effect each May as the summer heat typically begins to build.

Even though we had a wet spring and are out of the drought, we encourage customers to follow the watering schedule below:

  • Residential odd-numbered addresses: Wednesday and/or Saturday
  • Residential even-numbered addresses: Thursday and/or Sunday
  • Commercial and multi-family customers: Tuesday and/or Friday

Please water between midnight to 10 a.m., or 7 p.m. to midnight only.

Information on water conservation, including smart landscaping ideas, irrigation maintenance and more can be found in our Water Spot blog here: http://bit.ly/RRTXWaterSpot

To help offset the rising costs of providing and treating water as well as collection, transmission and treatment of wastewater, a planned rate increase went into effect with the January 2016 billing.

Overall, residential customers on average will see about a 3 percent increase in their utility bill.

For most residential customers the water volume charge increased to $2.49 per 1,000 gallons and the minimum monthly service increased to $14.69.

The conservation rate tiers are:

  • Tier 1: $2.49 per 1,000 gallons for consumption between 0-18,000 gallons
  • Tier 2: $3.11 per 1,000 gallons for consumption between 18,001-24,000 gallons
  • Tier 3: $3.74 per 1,000 gallons for consumption between 24,001-30,000 gallons
  • Tier 4: $4.98 per 1,000 gallons for consumption greater than 30,001 gallons

All customers pay the same Tier 1 rate of $2.49 per 1,000 gallons for all consumption from October through April.

If we may assist you with questions or billing discrepancies, please call the Billing Office between 8 a.m. and 5 p.m. Monday through Friday at 512-218-5460.





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