Rock’N River FAQs

WE ACCEPT CASH, MASTERCARD AND VISA
No coins under $.25 (quarter).
No checks at Rock’N River.

Rock'N River FAQs:

Rock’N River Water Park is located at 800 Harrell Parkway, Round Rock, Texas. We are within Old Settler’s Park near the Dell Diamond where the AAA baseball team the Round Rock Express play.

BEGINNING OF SEASON HOURS

May 28, 29, 30, and 31
Open Daily: 12:00pm – 6:00pm
Half-Price Twilight Hours: 4:00pm-6:00pm

REGULAR HOURS

June 1 – *August 17, 2021
Open Daily: 12:00pm – 7:00pm
Closed Wednesdays
Half-Price Twilight Hours: 5:00pm-7:00pm

*SPECIAL HOURS

June 4, 2021
Half Price Twilight Hours 4:00pm – 6:00pm

END OF SEASON WEEKEND HOURS

Open: 12:00pm – 6:00pm
August 21 – 22, 2021
August 28 – 29, 2021
September 4 – September 6, 2021
Half Price Twilight Hours 4:00pm – 6:00pm

  • Adults $12 (18-49 years)
  • Children $10 (2-17 years)
  • Young Children $5 (2 and under)
  • Seniors $10 (50 years and older)
    We ask that seniors identify themselves as such at the admission window to obtain the senior rate
  • Twilight Admission takes place after 5 PM where all guests enjoy half price fees for admittance to the park. No Refunds.

We accept Cash, Mastercard and Visa. We do not accept Checks, American Express, or Discover Card.

We do not offer refunds for admission. We do offer rain passes to use on another visit, when weather forces us to close all attractions for an extended amount of time. Please note, RNR is an outdoor facility that runs at the mercy of outdoor conditions.

Admissions can be purchased in advance online or at the door the day of entry.

We are very proud of the affordability of our park and the amount of value you get for our ticket prices. To continue to keep our user costs low, we do not offer any sort of discounted tickets.

Rock’N River offers season passes at:

  • $60.00 for a Youth/Senior Pass
  • $70.00 for an Adult Pass
  • $225.00 Family Pass (4 people/add any additional immediate family members for just $10.00 each)

Season passes can be purchased online or in person at Rock’N River Water Park during park operating hours, at the Parks and Recreation Main Office (512-218-5540, 301 W. Bagdad Suite 250). Season passes are good at Rock’N River only. They are not accepted at any other City of Round Rock Pools.

All guests entering Rock’N River must pay the admission fee.

A wristband can be issued to allow re-entry into the park gates.

All guests should be aware of their space and their proximity to others during their visit. Pool teams will be enacting increased sanitation protocols throughout the facilities, and high touch point areas will be disinfected regularly.

All pool rules remain in place, with the following health and safety protocols recommended for guests:

  • Maintain appropriate physical distance of six feet or more between yourself and others you do not live with while in the pool and on the pool deck.
  • Stay home if you are sick or not feeling well.
  • Wash your hands frequently and for 20 seconds.
  • Cover your coughs and sneezes.
  • Respect any posted capacity limits. The number of people in pool / deck areas may be limited.
  • Those wearing face coverings are advised to not wear them in the water. Cloth face coverings can be difficult to breathe through when they’re wet.
  • Face masks are not required by law, but are encouraged when outside of the water, where feasible.
  • Maintain appropriate social distance from those you do not live with while in the pool, on the pool deck, or in queue lines.
  • Deck chairs will be limited. Patrons are encouraged to bring blankets and find a space on the lawn at appropriate social distance from those you do not live with.
  • Shower and changing areas will be limited. Please arrive dressed for your pool activities, and it is recommended to change and shower at home
  • Be conscious of social distancing and refrain from close contact with lifeguards and pool support team members
  • Children under 12 should be actively supervised by a responsible adult. Children 6 and under must be within arms reach of a parent/guardian at all times.

Proper swimwear is required for all water attractions. Denim and swimwear with zippers, buckles, or rivets are not permitted. Thong bathing suits or attire that is see through will not be permitted. Clothing with offensive material will also not be permitted inside the park. No undergarments are permitted to be worn as swim attire.

Children who wear diapers are required to wear a swim diaper while in the water. Swim diapers are available for purchase in our General Store where Visa, Mastercard and cash are accepted. A regular diaper will absorb water and weigh your child down in the water.

We do not allow water shoes on any attraction. No water shoes will be allowed on go down any slide or attraction in the park. Water shoes can be worn on the pool deck and in the pool itself.

Guests may bring regular sized outside coolers into Rock’N River. No larger than 60 Qt or 14”x16”x16” As a general rule, it requires multiple adults to carry it, it’s too large to come in the gates. Glass bottles/containers, knives, and alcohol are prohibited. Rock’N River does not charge for coolers to be brought into the park. Coolers and bags will be searched upon entry. To expedite entry with a cooler, keeping your ice bagged (vs. loose) will help you get through the gate search more quickly.

Rock’N River has a swim-up concession area within the pool itself, as well as an adjacent walkup concession area at The Watering Hole. The Watering Hole serves ice cream, drinks, and snacks. Additionally, we have a rotating list of food truck vendors. Visa and Mastercard, along with cash, are accepted at all of our concession & food truck areas.

Guests can bring goggles, but RNR does not allow masks that cover the nose.

Rock N River has a limited number of free lifejackets that are offered on a first come/first served basis. We offer multiple children’s sized life vests. We do not allow floaties or any other non-Coast Guard approved flotation devices.

Outside floatation devices and toys are prohibited. We do allow US Coast Guard approved lifejackets.

We provide floats free of charge for use in the lazy river on a first come, first serve basis. Outside floatation devices are not allowed. Our floats range from 42” – 48” with a hole in the middle.

No. You can bring your own US Coast Guard approved lifejacket. Otherwise outside floats and toys are prohibited. We have US Coast Guard approved life vests available on a first come first serve basis at no charge. Also, we provide tubes for floating our lazy river.

We do not allow any outside floats within the facility. We have infant sized life vests available on a first come first serve basis. You are able to bring your own coast guard approved life vest for your infant. Of note for any child under 6 years old, parents are required to be actively supervising (paying close and constant attention to) the children in their care, staying within arms reach of those children at all times.

Strollers will be allowed inside the park. Strollers with storage areas will be subject to search at entrance gates. Strollers should also be stowed away from the pool’s edge, in areas that do not impede walk ways or access to the pool. Management reserves the right to move any strollers impeding access to the pools and walkways.

Rock’N River does not allow guests to bring tables, pop up tents, or large umbrellas. It is very windy at Old Settler’s Park and these items can fly through the air and hit other patrons. Additionally such items can impede flow in our walkways. We do allow fold up stadium chairs as long as they are kept out of walkways and away from the pool’s edge. Management reserves the right to move any chairs impeding access to the pools and walkways.

Smoking is not allowed inside Rock’N River. Tobacco, including electronic/vapor are not allowed at any of the facilities.

We accept cash, Visa and Mastercard at The General Store for locker rentals.
Locker bins are available for daily rental at our General Store

Small Locker: $1 (enough for a wallet and keys)
Medium Locker: $3 (approximately the size of 2 shoe boxes)
Large Locker: $5 (the size of a standard cooler)

Yes, our general store sells swim diapers, goggles, sun black and more. The General Store is located at the blue container past the first aid area. Visa and Mastercard, along with cash, are accepted at The General Store.

Rock’N River has multiple rental spaces to accommodate all kinds of gatherings and groups. Book early as rentals fill quickly each season.

Rock N River has many tables, chairs, and shaded areas available for use throughout the park. This is provided to users on a first come, first served basis. We do not guarantee anyone specific seating with in the park with the general admission price. The only reserved seating available is within our rental cabanas, bungalows, umbrellas, pergolas party areas, or the octagon umbrella. If you are interested in reserved seating, we would suggest that you look into reserving a rental area in advance.

 
We have various umbrellas, picnic tables and chaise lounges available on a first come, first serve basis. To find these locations, please refer to the Park Map on Rock’N River’s website. We also have a large lawn area. Guests are encouraged to bring a blanket and claim a space on the lawn.

Our picnic tables are standard size and can accommodate about 6 adults per table, and about 8 children per table.

We ask that guests limit their decorations to items that will not blow into the pool or impede other guests. Balloons, confetti, etc., are all be prohibited, as it could easily cause a trash problem in the pool and pool area. Any other similar items would also be prohibited. Access to the rental area will be allowed at the specified rental time with paid admission to the park.

Admission to Rock N River Water Park is not included in our rental fees. Reserving a rental area guarantees you a specific space once you are admitted into the park. Admission to the park requires payment of the daily fee or a season pass. Some Birthday Party packages do include admission, and are a separate items than a regular rental.

Advanced online tickets can be shared with your guests, to enter the park at their leisure.

If you have any special needs or accommodations during your visit, please let us know by calling the Parks and Recreation Office at 512-218-5540.

The Quarry contains a 12.5 foot deep pool and has 2 requirements for use. Users of The Quarry must be 48” or taller AND must pass a swim test for entry. Children 48” or taller wanting to partake in the Drop Slide, Jump Platform and Rock Climbing Wall will need to take the swim test and prove applicable swimming skills.

In order to maintain appropriate supervision, parents/guardians must maintain ACTIVE SUPERVISION of children 12 years and under. All younger children 0-6 require a parent to be within arms reach at all times.

Yes, we are limited in the amount of guests we can accommodate. We can safely hold 1,600 guests within the park. On very hot days and holiday weekends, the park has hit capacity. We suggest arriving early to ensure entrance. Once capacity is hit, we will not allow guest in the park until other guests leave.

Rock N River is an outdoor facility which operates at the mercy of outdoor conditions. Due to severe weather, Rock N River may be forced to shut down attractions for the sake of safety of patrons and team members. Rock N River will offer a rain pass upon request for severe weather shut downs of the entire facility for the day. Rain passes will not be issued when there is a sighting of thunder or lighting causing a short delay in operations. If operations shut down for the entire day due to severe weather, rain passes will be issued upon request. We do not offer refunds. In the event the park is shutting down for the remainder of the day and rain passes will be issued, they will follow the following criteria: If the park shuts down before 3:30pm, a full day rain pass will be issued upon request. If the park shuts down after 3:30pm a twilight rain pass will be issued upon request. Twilight hours are from 5-7pm.

Even with best efforts and diligent maintenance practices, sometimes things out of our control happen. When unforeseen events force a closure to an attraction we will continue park operations with lowered occupancy rates for our water attractions. This means we may need to limit the amount of people allowed in each attraction at one time to ensure safety. In 2016 Rock N River underwent a multi-million dollar overhaul tripling the capacity of the park. We are able to safely accommodate the following amount of patrons in each area: Splashville – 500, The Quarry – 171, The Watering Hole – 338, Lazy River and surrounding attractions – 600.

Rock N River strives to assist guest with disabilities. Multiple pools and Splash areas within the park offer zero depth entries where wheelchairs can access. The park also features ADA compliant lifts. Please speak to a manager at the entrance gate about any needs you may have, or call the PARD Main Office at 512-218-5540.

Rock N River is a family environment where we ask all patrons to respect those around them and the team members working at our facility. We have a zero tolerance policy for abusive language or behaviors. Management reserves the right to eject patrons at any time.

Rock’N River is part of the City of Round Rock Parks and Recreation Department that runs multiple city pools. You can learn more at www.roundrocktexas.gov/lifeguards for more information and view open positions at www.roundrocktexas.gov/jobs.

 

Most issues can be solved with our onsite management team at the park. Please proceed to Rock’N River’s Manager Office, beside the park’s main entrance, for help onsite.

Any other issues can be directed to our Parks and Recreation Administrative Team at 512-218-5540 or pardcustomerservice@roundrocktexas.gov. Phone calls and emails to this line will be returned in the order received during City of Round Rock business hours, which are regularly Mon-Fri 8am-5pm.

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