Cleanup collaboration helps homeowners recover from winter storm damage

Austin Disaster Relief Network (ADRN), Central Texas Voluntary Organizations Active in Disasters (CTX VOAD) and the volunteer management platform Crisis Clean Up are collaborating with the Counties of Bastrop, Hays, Travis, Williamson to include the cities of Austin and Round Rock in a massive clean up effort.

This effort will assist Central Texans in clearing homes and removing debris as a result of the recent winter storm. Homeowners who have few resources and abilities will be able to request assistance in the removal of fallen trees, limbs, interiors of home water damage and other storm related damage.

Residents in Bastrop, Hays, Travis and Williamson counties can call the “Crisis Clean Up” toll free number at 1-800-329-8052 requesting assistance to clean up their home and/or debris. Home cleanups will take priority between the two. Client information will then be shared with a network of volunteer organizations. These organizations will coordinate cleanup with homeowners and will ultimately deploy their volunteers to homeowner locations to assist in clearing the debris and removing interior water/storm related damage.

“Hundreds of residents across the region have suffered tremendous damage during this past week of snow and ice,” ADRN Executive Director Daniel Geraci said. “Homes flooded as frozen pipes burst, and a several houses were damaged or lost in fires caused by space heaters. These are devastating circumstances and we can come together as a community to help these people recover and rebuild so they can return to safe and clean homes.”

The “Crisis Clean Up” line opened Saturday and will operate from 9 a.m. to 8 p.m. Monday-Saturday, and 1 to 6 p.m. Sunday. Homeowners can register for assistance through the “Crisis Clean Up” number until Friday, March 12.

Donations needed

Monetary donations, in the form of financial funds, are still needed at this time to help ADRN provide support to those who’ve experienced weather-related disasters. Funds will be distributed in the form of gift cards, emergency housing, and/or supplies needed to meet immediate and long-term needs.

To make a tax-deductible gift to support disaster survivors, go online to and donate to the General Disaster Relief Fund or call ADRN’s Call Center at 512-806-0800. 

Survivor hotline

Families seeking information about disaster relief support and volunteers/donors wishing to support survivors should call ADRN’s Survivor Hotline at 512-806-0800.

Update: Donate to Round Rock Area Serving Center

The Serving Center has assisted families and individuals in crisis in our community for over 30 years. The winter storms during the week of Feb. 14 have created an abundance of immediate need in our community and our neighbors need our help now more than ever.

Donations made through 6 p.m. on March 5 will be matched by the Shield-Ayres Foundation. If you have any questions or would like more information, please call Zee Briseno at 512-733-7625 or email

Donate here




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