I want to follow up on my last blog, Reading Your Water Bill, to see how much water you and the people in the property with you (a.k.a. your family), are using. Have you done it yet? To refresh your memory, it’s looking at the gallons of water being used, rather than just looking at the dollar amount. On average here in Round Rock, a person uses 75 gallons per day. How did your house compare?
So today, in addition to looking at the gallons, I want you to pull those bills out again and look in two other places that will offer you insight into what’s going on with your water bill and what’s going on around the City’s water department.
Now that you know where to find the gallons of water used, you should know WHEN these gallons were used. Meaning, the billing dates. A lot of times we hear remarks from customers saying there’s no way they used the water, or (sometimes) thinking the usage would be higher because of something that happened at their house. It all depends on the dates the meter was read for the bill. You can find those dates on the back of the bill.
Look at the top, middle of the back of the bill under the words “READ DATE.” This tells you the “previous” and “current” reads, along with the dates. This is the time period that you are being charged for. The dates in the example are September 19, 2016, and October 19, 2016. The 12,400 gallons of water used on this bill was for that month of mid-September to mid-October.
front of bill
Don’t be surprised if the dates on your bill are from over a month ago. That’s the way it goes with water billing. You are charged for what you use, after you use it (so we know how much to charge you for); and then it takes some time to create the bills and mail or send them all out.
If you are surprised by the amount of gallons of your bill, you can check those dates the bill is for and then look at your calendar (if you’re like me: the big paper calendar hanging in the kitchen with everyone’s activities on it!) or search your memory, or phone, to think about what was going on weather-wise or around your house at that time. Did you have new sod installed and had to water it more? Was the weather very rainy and you turned off the sprinklers for several weeks? Did you have a toilet running for a few days? These are all things to think about when looking at your water bill, as they all affect it.
Next, the second place to look is on the front of bill at the SPECIAL MESSAGE section. On my example bill, this area is circled in green, and it’s empty! No special messages this time. However, it’s a good idea to glance here to find out what is going on the City. Here’s where we’ll make a note about rate changes, waste water averaging, rain barrel sales, water rebates, and other interesting information. You wouldn’t want to miss out on a great opportunity by not reading this section!
That’s it! Thanks for learning about your water use!
One kid might be cryin’ and one kid screamin’, but at least when you’re in Round Rock , you’ve got the peace of mind that you picked one of the best places in America to raise that crazy family of yours! Yep, that’s right. Round Rock has once again found itself atop a city ranking, and this […]
According to a recent study conducted by Millennial Personal Finance , Round Rock ranks as the No. 8 “Best City for Millennials.” And while we aren’t too surprised to see our name among the nation’s best, we’re still pretty darn excited! But… Millennial schimmenial, right? Wrong! And not just because the guy writing this blog post happens to […]
I want to ask you a very important question: Do you read your water bill? No, not just look to see how much you owe; but look at how many gallons you used during the last month? No? Not really even sure how? Or what you’re looking at? I understand! I feel that way about […]
The City of Round Rock had a pretty amazing run last year. And while you may think it’s a little late in the game for one of those look-back-at-the-best-of lists , we believe it’s perfect timing. Mostly because we’re gearing up for the City Council’s annual strategic planning retreat, and the look forward always starts with a look back. Here are […]
That’s what the familiar face said to me and Brian Ligon, our ace multimedia specialist, as we were filming the latest Street Cred. We were at the corner of Wyoming Springs and the new Creek Bend Boulevard extension. I recognized the driver because she was a crossing guard at Cactus Ranch Elementary and Walsh Middle […]
Diploma? Check. Great job? Check. Perfect place to call home? Double check! While we were pretty excited to hear that GoodCall named Round Rock one of the best cities in America (No. 14 to be exact) for recent graduates to locate, we couldn’t help but be a little disappointed that the ranking wasn’t in the form of an honorary […]
We wanted to pass this along because, at this time of year especially, it’s amazing to see a local story about folks making the lives of others a little brighter. Yesterday, the Round Rock Fire Department posted a message on Facebook about a good deed their staff did when answering a call about an elderly woman who had fallen. She was upset […]
If you’ve already taken in our jaw-dropingly-tinsel-tastic-out-of-this-world-can-you-believe-they-have-this-many-lights Rock’N Lights Holiday Tour this year, but your family is still looking for just a little more twinkle, check out this map of some of the coolest local displays from your very own Round Rock neighbors! Best part, other than the fact that there are plenty of places to grab a hot […]
The City Council took another step forward to bringing the Kalahari Resorts project to Round Rock when it approved a series of 10 agreements on Thursday, Dec. 15. Click here to watch the presentation to the City Council about the agreements, which includes comments from Kalahari owner Todd Nelson. There are more than 1,000 pages total in those agreements, so we thought we’d […]