Permit Portal
The City’s permit portal must be utilized to apply for permits on any jobs that reside in the City’s Rights-of-Way or conflict with City Infrastructure.
Please reference the following map resources to find out if your job requires permitting from our office:
- CityView (Boundaries & Infrastructure)
- Maintenance Authority (Street Jurisdiction)
All users are required to create an account when accessing the portal.
Please keep in-mind that if you do not enter in a group-accessed company email when creating your account… any associated pulled permits will NOT be accessible by others unless explicitly noted for our team to include them to the record in a comment.
Permit Information
In some cases, work is performed outside of the City limits but still involves City infrastructure due to easements. In these cases, a Right-of-Way permit is still required from us before work can be performed.
This is to ensure that all projects—whether construction, maintenance, or excavation—comply with local regulations and safety standards, as well as avoid damage to City infrastructure.
Verify any limits or infrastructure by utilizing our CityView map.
Access our permit portal and apply for a permit to obtain approval.
If you are unable to select the exact easement location on the application, click “I cannot find my location using the map” and write-in the location of the work.
The City requires a Right-of-Way permit when performing work within the Rights-of-Way, to ensure that all projects—whether construction, maintenance, or excavation—comply with local regulations and safety standards, as well as avoid damage to City infrastructure.
- Registered Utility Company with valid Certificate of Insurance & Utility Bond maintained on-file.
- Registered Contractor & Subcontractors, each with current Certificate of Insurance on file.
- Plan Set showcasing all requirements.
- CORR General Notes to be showcased in the plan set.
- Traffic Control Plan; State-approved Traffic Control Plan TCP (1-1) – 18 generally accepted unless variance is needed.
- $400.00 Fee if applicable, subject to change upon review.
- Points of Contact; a representative from each company involved (name, phone/email) to be listed.
Certificates of Insurance are required in the total amount of $1,000,000.00 and only need to be submitted once. One must be submitted by each party involved (Utility Provider, Contractor & Subcontractors) and must be kept up-to-date to remain compliant for eligibility to work in the City. The following requirements must also be met:
- Issued from a company licensed to do business in the State of Texas, with an AM Best rating of at least A-.
- Coverage for personal injury, contractual liability, premises liability, medical damages, underground, explosion and collapse hazards.
Utility Provider Surety Bonds with the City are required in the amount of $5,000.00 and only need to be submitted once, provided they remain active and are renewed as required.
Our Utility Bond documentation may be forwarded to your insurance carrier or surety bond agency for review and completion to acquire said bond to submit to the City.
Contractor Surety Bond with the city is not required due to work under the Utility Provider, whom is bonded with the City already in this case.
Application Review Period:
The review period for Right-of-Way permits is 30-days excluding weekends and holidays, from the moment complete permit package is received. Timeframes may flex longer if proposed work is in conflict with ongoing City projects, as more reviewers are involved.
Keep in-mind that if complete package isn’t received from the start, your review period may wind up being pushed back, as we function on a que-based system.
Please refrain from contacting City staff for updates during the review period. All status updates will be communicated directly by us through comment on the application case record itself, refer to the comment section for any updates and the general “Status” of the permit.
The City requires a Small Cell Node permit when placement of a network node, node support poles, or transport facilities are necessary within the Rights-of-Way.
Please reach out to us to discuss the feasibility of your Small Cell Node before submitting your application. You can reach us at: Transpopermits@roundrocktexas.gov
Prior to submitting your application, refer to our Ordinance for Small Cell Nodes and make sure that your plans, as well as pole ownership, abide by our regulations.
Small Cell Node Application Requirements:
The City requires an extensive list of documents from the applicant prior to submitting, please refer to them in our “SCN Plan Submittal Requirements” .pdf.
Please note that if your Small Cell Node application does not have the fiber feed shown it WILL be rejected.
- $500.00 Application Fee (includes 5 nodes)
- $250.00 Node Fee (if applicable, only occurs after 5 initial nodes)
- $1000.00 Node Support Pole Fee (if applicable)
- $28x#Nodes/month Transport Facility Fee (if applicable)
- Pro-rated Annual Fee
- Annual Reoccuring Fee; to be charged after site has been constructed and made operational the following year (pro-rated fee takes care of the initial). Please provide the Utility Provider’s billing contact information on the application record for our reference.
Certificates of Insurance are required in the total amount of $1,000,000.00 and only need to be submitted once. One must be submitted by each party involved (Utility Provider, Contractor & Subcontractors) and must be kept up-to-date to remain compliant for eligibility to work in the City. The following requirements must also be met:
- Issued from a company licensed to do business in the State of Texas, with an AM Best rating of at least A-.
- Coverage for personal injury, contractual liability, premises liability, medical damages, underground, explosion and collapse hazards.
Utility Provider Surety Bonds with the City are required in the amount of $5,000.00 and only need to be submitted once, provided they remain active and are renewed as required.
Our Utility Bond documentation may be forwarded to your insurance carrier or surety bond agency for review and completion to acquire said bond to submit to the City.
Contractor Surety Bond with the city is not required due to work under the Utility Provider, whom is bonded with the City already in this case.
Application Review Period:
Small Cell Node permits are subject to extended review periods due to additional reviewers and the complexity of these items. See the below schedule outlined for “final decision of approval/denial”, as review schedules vary based on the type of install.
- 21 days after receipt of complete application for a transport facility.
- 60 days after receipt of a complete application for a network node.
- 150 days after receipt of a complete application for a new node support pole.
Keep in-mind that the above is excluding weekends and holidays and begins once complete permit package is received. Timeframes may flex longer if proposed work is in conflict with ongoing City projects, as more reviewers are involved. Also keep in-mind that if complete package isn’t received from the start, your review period may wind up being pushed back, as we function on a que-based system.
Please refrain from contacting City staff for updates during the review period. All status updates will be communicated directly by us through comment on the application case record itself, refer to the comment section for any updates and the general “Status” of the permit.
The City requires a Street Cut permit for any work which will cut, break, or otherwise damage the sidewalk or roadways in the Rights-of-Way.
- Registered Contractor & Subcontractors, each with current Certificate of Insurance on file. Main contractor must be bonded with the City, please reference our “Contractor Bond“.
- Location Sketch of Work showcasing all requirements (plans).
- $50.00 fee for residential property approach (subject to change upon review).
- $200.00 fee for commercial property approach (subject to change upon review).
Certificates of Insurance are required in the total amount of $1,000,000.00 and only need to be submitted once. One must be submitted by each party involved (Contractor & Subcontractors) and must be kept up-to-date to remain compliant for eligibility to work in the City. The following requirements must also be met:
- Issued from a company licensed to do business in the State of Texas, with an AM Best rating of at least A-.
- Coverage for personal injury, contractual liability, premises liability, medical damages, underground, explosion and collapse hazards.
Contractor Surety Bonds with the City are required in the amount of $2,000.00 and only need to be submitted once, provided they remain active and are renewed as required.
Our Contractor Surety Bond documentation may be forwarded to your insurance carrier or surety bond agency for review and completion to acquire said bond to submit to the City.
Application Requirements for Homeowner Performing Work
(Option not allowed if Contractor is in-fact performing work for you)
- Homeowners Insurance to use in-place of Contractor’s Insurance/Bond should any damages occur
- Location Sketch of Work showcasing all requirements (plans).
- $50.00 fee for residential property approach (subject to change upon review).
Application Review Period:
The review period for Street Cut/Driveway permits is 30-days excluding weekends and holidays, from the moment complete permit package is received. Timeframes may flex longer if proposed work is in conflict with ongoing City projects, as more reviewers are involved.
Keep in-mind that if complete package isn’t received from the start, your review period may wind up being pushed back, as we function on a que-based system.
Please refrain from contacting City staff for updates during the review period. All status updates will be communicated directly by us through comment on the application case record itself, refer to the comment section for any updates and the general “Status” of the permit.
Any renewals to your company’s Certificate of Insurance or Bond can be emailed to us at: transpopermits@roundrocktexas.gov. There is no need to send us a physical copy.
Our Certificate Holder information is:
City of Round Rock
3400 Sunrise Road,
Round Rock, TX 78664
For information pertaining to as-builts please contact Jimmy Vrabel;(512) 218-6604.
FAQs
You can verify our limits by checking CityView. This system also allows you to verify various layer elements specific to CORR, like water, wastewater and storm lines.
You can view the individual maintenance authority zones of each street by viewing them on our Street Maintenance Authority Map.
Yes, any permit that you apply for under your account name will be tied to your account. See below for example:
Pressing the blue “+” mark next to the specific “App Number” and then clicking the magnifying glass, will allow you to view the full details and attachments associated with the permit, as well as let you view, respond, and add any comments.
Yes, you can reach out to us by comment on the specific permit case details from the portal… or alternatively, reach out to us by Email.
Go to the City of Round Rock Permit Portal, create an account/login, then create a new application for “New Registration“.
Which Registration Type Do I Select?:
- Transportation Dept Contractor Registration – Contractor/Sub performing work for a Utility Provider or standalone work involving a streetcut/driveway.
- Utility Company Registration – Utility Provider providing Utility Services to the Public.
This means that the company in question isn’t registered with the City and will need to submit a registration application on the Permit Portal so they can be added into the system for selection.
Registrations can typically be completed same-day on our end so long as you provide all the required paperwork (insurance & bonding (if applicable) specifically with the City of Round Rock).
Unfortunately, Our permit system bundles both Utility Providers and Contractors under the same naming convention.
Please select all companies involved (including the Utility Provider) under the “Contractor” section of your application.
If you are unable to select your exact location on the permit application, please click “I cannot find my location using the map” and write-in the location of the work.
We require documentation for all jobs being performed within the City Rights-of-Way… that being said, if an emergency repair needs to occur and cannot wait for review, we do allow providers to notify the City in advance and proceed with repair work (pending City acknowledgement), prior to submitting the permit application.
Emergency Repair Situations Include:
- Damaged Lines or Poles
- Loss of Power/Connection
- Immediate hazards to the public
Please note that a permit application is still required to be submitted for documentation purposes on the permit portal.
Notify our staff at _Transpoinspectors@roundrocktexas.gov with the following information pertaining to the emergency repair:
- Location
- Affected Address(es)
- Description of repair work
- Photos (if available)
- Companies on-site for repair
- Point of Contact
Proper “Traffic Control” in the area is still required for public safety during the emergency repair.
Users can either request an extension through the Permit Portal within the details of the respective permit’s comment section or they can request through Email.
Should any complications arise when using the Permit Portal, please reach out to the Permit Administration by Email and explain the issue that occurred, as well as provide a screenshot if possible, for reference.
The City does not repair or maintain private driveways.
General maintenance, cosmetic repairs and modifications, remain the property owner’s responsibility on the private side (unpermitted but must be built to code, contact Building Inspections) and on the public side (permitted by our office, see our “Street Cut & Driveway Approach Permits” section).
Our only exception applies specifically to the driveway approach. The City will restore an affected driveway approach only when it has been impacted by City work, does not meet ADA requirements, or has standing water that remains for more than 48 hours. In Those instances, the City will restore the affected area in accordance with current City standards. It is important to note that should the City have to repair your approach, it will be brought up-to-code to meet our current standard and not necessarily returned to it’s previous visual appearance unless it already met the standard. We cannot restore your driveway to an older standard, we must comply with what is presently in-place.
The Transportation Department does not permit work for anything outside of the Rights-of-Way approach (from the sidewalk down).
If you will be performing work above the noted area (private-side) then no permit will be required, however you will still need to get in-touch with the Building Inspections side of things, to discuss applicable codes that must be followed on the private side per their webpage’s discretion:
Contact Information
For any inquiries regarding the Permit Portal, Applications, or Insurance/Bond Renewals please contact:
Permit Administration
transpopermits@roundrocktexas.gov
For any specific inquiries regarding Right-of-Way, Street Cut, or Small Cell Node construction, please contact:
Chief Construction Inspector/Right-Of-Way Manager
Eddie Imken; (512) 218-3241
3400 Sunrise Road
Round Rock, Texas 78665
eimken@roundrocktexas.gov
