Permit Applications & Registrations
Visit our Permit Portal to apply for permits, access applications/approved records and register your company. All customers must create an account when accessing the portal. If you have questions or need assistance with the Permit Portal or application process, please contact our Permit Team by Email.
Permit Information
To ensure that all projects—whether construction, maintenance, or excavation—comply with local regulations and safety standards, while also minimizing disruptions to public services and maintaining the integrity of the City’s infrastructure, a Right-of-Way Permit is required when undertaking any work that involves crossing or altering a City easement.
Please refer to our Right-of-Way Permit dropdown for more information and requirements, and apply for a permit if you know the work you’ll be performing involves City easements
If you are unable to select your exact location on the permit application, please click “I cannot find my location using the map” and write-in the location of the work.
City Ordinance requires a Right-of-Way permit when any utility company is to place facilities in, on, under, or over the City of Round Rock owned or otherwise controlled property.
Right-of-Way Application Requirements:
- Registered Utility Company with a current Certificate of Insurance & Utility Bond maintained on file with the City.Â
- Registered Contractor & Subcontractors, each with current Certificate of Insurance on file.Â
- Plan Set showcasing all requirements.
- CORR General Notes to be showcased in the plan set (available below if needed).
- Traffic Control Plan
- $400.00 Fee if applicable, subject to change upon Civil Inspector review.
- Listed Companies Involved; this includes the Utility Provider, Contractor and Subcontractors on the job. Please list them all under the “Contractors” section when submitting your permit.
- Â Points of Contact; this includes a point of contact for all Companies involved on the job. We must have one representative to contact from each company in the event the inspector needs to get ahold of them. This can be added in a comment or as an additional attachment on the application record, once created.
Certificates of Insurance are required in the total amount of $1,000,000.00 and only need to be submitted once (by all Utilities, Contractors & Subcontractors involved with the jobsite), provided they remain active and are renewed as required. The following requirements must also be met:
- Be from a company licensed to do business in the State of Texas, with an AM Best rating of at least A-.
- Have coverage for personal injury, contractual liability, premises liability, medical damages, underground, explosion and collapse hazards.
- Certificate of Insurance
- Please attach valid Certificates of Insurance to your permit application record – otherwise City staff will verify our records and request said Insurance through permit comment if the designated Utility, Contractor and Subcontractors involved are found to not have valid Insurance on-file with the City.
Utility Provider Surety Bonds with the City of Round Rock are required in the amount of $5,000.00 and only need to be submitted once, provided they remain active and are renewed as required. The bond documentation provided in the links below may be forwarded to your insurance carrier or surety bond agency for review and completion, should additional information be required during the bonding process.
- Utility Surety Bond
Please attach valid City Utility Bond to your permit application record – otherwise City staff will verify our records and request said Bond through permit comment if the designated Utility Provider is found to not have an active Bond on file with the City.
Please send any Bond/Insurance renewals to us by Email.
Application Review Period:
The review period for Right-Of-Way permits is 30-days excluding weekends and holidays, from the moment complete permit package is received (this is reset if corrections are submitted). Timeframe may flex longer if proposed work is in conflict with ongoing City projects, as more reviewers are involved. Permits are handled on a que based system, remember that there are generally always permits ahead of yours.Â
Please refrain from contacting City staff for updates during the review period. All status updates will be communicated directly through comment on the application case record itself, refer to the comment section for any updates and the general “Status” of the permit for information.
City Ordinance requires a Small Cell Node Permit when placement of a network node, node support poles, or transport facilities are necessary within the City owned public ROW.Â
Please reach out to us about discussing the feasibility of your Small Cell Node before submitting your application. You can reach us at Transpopermits@roundrocktexas.gov.Â
Prior to submitting your Small Cell Node application, refer to our Ordinance for Small Cell Nodes and make sure that your plans, as well as pole ownership, abide by our regulations.
Small Cell Node Application Requirements:
Small Cell Node permits require a number of documents from the Applicant when submitting a new application, please refer to them in our “SCN Plan Submittal Requirements” .pdf.
The following fees will also be required where applicable:
- $500.00 Application Fee (includes 5 nodes)
- $250.00 Node Fee (if applicable, only occurs after 5 initial nodes)
- $1000.00 Node Support Pole Fee (if applicable)
- $28x#Nodes/month Transport Facility Fee (if applicable)
- Pro-rated Annual FeeÂ
- Annual Reoccuring Fee; to be charged after site has been constructed and made operational the following year (pro-rated fee takes care of the initial). Please provide the Utility Provider’s billing contact information on the application record for our reference.
Certificates of Insurance are required in the total amount of $1,000,000.00 and only need to be submitted once (by all Utilities, Contractors & Subcontractors involved with the jobsite), provided they remain active and are renewed as required. The following requirements must also be met:
- Be from a company licensed to do business in the State of Texas, with an AM Best rating of at least A-.
- Have coverage for personal injury, contractual liability, premises liability, medical damages, underground, explosion and collapse hazards.
- Certificate of Insurance
- Please attach valid Certificates of Insurance to your permit application record – otherwise City staff will verify our records and request said Insurance through permit comment if the designated Utility, Contractor and Subcontractors involved are found to not have valid Insurance on-file with the City.
Utility Provider Surety Bonds with the City of Round Rock are required in the amount of $5,000.00 and only need to be submitted once, provided they remain active and are renewed as required. The bond documentation provided in the links below may be forwarded to your insurance carrier or surety bond agency for review and completion, should additional information be required during the bonding process.
- Utility Surety Bond
Please attach valid City Utility Bond to your permit application record – otherwise City staff will verify our records and request said Bond through permit comment if the designated Utility Provider is found to not have an active Bond on file with the City.
Please send any Bond/Insurance renewals to us by Email.
Application Review Period:
The initial review period for Small Cell Node permits is 30-days excluding weekends and holidays, from the moment complete permit package is received (this is reset if corrections are submitted). Timeframe may flex longer if proposed work is in conflict with ongoing City projects, as more reviewers are involved. Permits are handled on a que based system, remember that there are generally always permits ahead of yours. Additionally, Small Cell Node permits are subject to extended review periods due to additional reviewers and the complexity of these items. See the below schedule outlined for “final decision of approval/denial”, as review schedules vary based on the type of install.
- 21 days after receipt of complete application for a transport facility.
- 60 days after receipt of a complete application for a network node.
- 150 days after receipt of a complete application for a new node support pole.
Please refrain from contacting City staff for updates during the review period. All status updates will be communicated directly through comment on the application case record itself, refer to the comment section for any updates and the general “Status” of the permit for information.
City Ordinance requires a Street Cut permit when any work which will cut, break, or otherwise damage a public street in the City of Round Rock roadway is performed.
- Registered Contractor & Subcontractors, each with current Certificate of Insurance on file. Main contractor must be bonded with the City, please reference our “Contractor Bond“.Â
- Location Sketch of Work showcasing all requirements (plans).
- General $50.00 fee if residential property or $200.00 fee if commercial property subject to changes upon Civil Inspector review.
Certificates of Insurance are required in the total amount of $1,000,000.00 and only need to be submitted once (by all Contractors & Subcontractors involved with the jobsite), provided they remain active and are renewed as required. The following requirements must also be met:
- Be from a company licensed to do business in the State of Texas, with an AM Best rating of at least A-.
- Have coverage for personal injury, contractual liability, premises liability, medical damages, underground, explosion and collapse hazards.
- Certificate of Insurance
- Please attach valid Certificates of Insurance to your permit application record – otherwise City staff will verify our records and request said Insurance through permit comment if the designated Contractor and Subcontractors involved are found to not have valid Insurance on-file with the City.
Contractor Surety Bonds with the City of Round Rock are required in the amount of $2,000.00 and only need to be submitted once, provided they remain active and are renewed as required. The bond documentation provided in the links below may be forwarded to your insurance carrier or surety bond agency for review and completion, should additional information be required during the bonding process.
- Contractor Surety Bond
Please attach valid City Contractor Bond to your permit application record – otherwise City staff will verify our records and request said Bond through permit comment if the designated Contractor is found to not have an active Bond on file with the City.
Please send any Bond/Insurance renewals to us by Email.
Homeowner Performing Work:
(Option not allowed if Contractor is in-fact performing work for you)
- Homeowners Insurance to use in-place of Contractor Insurance/Bond should any damages occur. You’ll need to add “N/A” under the list of Contractors to bypass the verification that a Contractor is doing work when submitting your application in the portal.
- Location Sketch of Work showcasing all requirements (plans).
- General $50.00 fee subject to changes upon Civil Inspector review.
Application Review Period:
The review period for Street Cut/Driveway Permits is 30-days excluding weekends and holidays, from the moment complete permit package is received (this is reset if corrections are submitted). Timeframe may flex longer if proposed work is in conflict with ongoing City projects, as more reviewers are involved. Permits are handled on a que based system, remember that there are generally always permits ahead of yours.Â
Please refrain from contacting City staff for updates during the review period. All status updates will be communicated directly through comment on the application case record itself, refer to the comment section for any updates and the general “Status” of the permit for information.
For information pertaining to as-builts please contact Jimmy Vrabel;(512) 218-6604.
FAQs
You can verify our limits by checking CityView. This system also allows you to verify various layer elements specific to CORR, like water, wastewater and storm lines.Â
You can view the individual maintenance authority zones of each street by viewing them on our Street Maintenance Authority Map.
Yes, any permit that you apply for under your account name will be tied to your account. This means that you can view the status of your permit, request inspections and even pay fees related to your specific application directly through the portal when logging in to your account.
Additionally, upon the issuance of any permit, it becomes the responsibility of the applicant to coordinate the approved permit with required staff for reference.
If additional representatives require access to view or modify the application, you can include their contact information within a comment to us, and we can add them to the “People” section so they have the same permissions as you. Alternatively, you can attach a “Additional Contacts” form to your application record and we will include anyone specified.
Yes, you can reach out to us by comment on the specific permit case from the portal or alternatively, reach out to us by Email. We will be notified that you have left a note and reply as soon as possible.
Under “Create” on the permit portal, select “New Registration“. Select “Utility Company Registration” if you are a Utility Provider or “Transportation Dept Contractor Registration” if you are a Contractor performing standalone work in the Right-of-Way or performing work for a Utility Provider.
Certificate of Insurance is required by all Companies involved:
Surety Bond with the City is required for all Utility Providers – however only required by Contractors if they are performing standalone work NOT under a Utility Provider:
Once you have filled out the registration and submitted with all required paperwork, we can generally get your company registered same-day and you’ll be able to select the company from the list then.
This means you are presently not registered to do work in the City and need to register your company. Under “Create” on the permit portal, select “New Registration“. Select “Utility Company Registration” if you are a Utility Provider or “Transportation Dept Contractor Registration” if you are a Contractor performing standalone work in the Right-of-Way or performing work for a Utility Provider.
Once you have filled out the registration and submitted with all required paperwork, we can generally get your company registered same-day and you’ll be able to select the company from the list then.
Unfortunately the Cityworks system bundles both Utility Providers and Contractors under the same list. Please select all companies involved (including the Utility Provider) under the “Contractor” section on your application.
If you are unable to select your exact location on the permit application, please click “I cannot find my location using the map” and write-in the location of the work.
We require documentation for all jobs being performed within the City of Round Rock… that being said, if an emergency repair needs to occur and cannot wait for review, we do allow providers to notify the City in advance and proceed with repair work, prior to submitting the permit application.
Emergency Repair Situations Include:
- Damaged Lines or Poles
- Loss of Power/Connection
- Immediate hazards to the public
Please note that a permit application is still required to be submitted for documentation purposes.
Notify our staff at _Transpoinspectors@roundrocktexas.gov with the following information pertaining to the emergency repair:
- Location
- Affected Address(es)
- Description of repair work
- Photos (if available)
- Companies on-site for repair
- Point of Contact
Proper “Traffic Control” in the area is still required for public safety during the emergency repair.
Users can either request an extension through the permit portal on the respective permit record in the comments section or they can request through Email.
Should any complications arise when using the Permit Portal, please reach out to the Permit Administration by Email and explain the issue that occurred, as well as provide a screenshot if possible, for reference.
Contact Information
For any inquiries regarding the Permit Portal, Applications, or Insurance/Bond Renewals please contact:
Permit Administration
transpopermits@roundrocktexas.gov
For any specific inquiries regarding Right-of-Way, Street Cut, or Small Cell Node construction, please contact:
Chief Construction Inspector/Right-Of-Way Manager
Eddie Imken; (512) 218-3241
3400 Sunrise Road
Round Rock, Texas 78665
eimken@roundrocktexas.govÂ