City of Round Rock’s Utility Billing services will close early at 3 p.m. on Tuesday, Feb. 25. The City’s Utility Billing office and phone line will not be available during […]
Utility Billing office closing early on Tuesday, Feb. 25 Read More »
City of Round Rock’s Utility Billing services will close early at 3:30 p.m. on Monday, Sept. 30. The City’s Utility Billing office and phone line will not be available during
Utility Billing office closing early on Monday, Sept. 30 Read More »
City of Round Rock’s Utility Billing services will be temporarily closed from 10 a.m. on Wednesday, Nov. 7 through 8 a.m. on Thursday, Nov. 8. The City’s Utility Billing office,
Utility Billing closed on Wednesday, Nov. 7 Read More »
The Utility Billing Office lobby will close at 3:30 p.m. Friday, September 28 to allow staff to close out fiscal year 2018. Other methods for payment will remain available on
Utility Billing office lobby to close early Friday Read More »
NOTE: This is an outdated news article. For the latest information and to access the City’s new payment portal, please visit roundrocktexas.gov/paymybill. The City of Round Rock has launched a
New utility billing portal now available online Read More »
The City Council approved a $1.46 monthly rate increase for residential trash and recycling services at its Thursday, Jan. 25, meeting. Round Rock Refuse, the service provider, requested a new rate
City Council approves $1.46 solid waste fee increase Read More »
Residential trash and recycling pickup will shift one day the week of Dec. 24. For example, Monday pickups will occur on Tuesday, Tuesday pickups on Wednesday, etc. Questions regarding this change
Trash, recycling service slides one day week of Dec. 24 Read More »
The City of Round Rock provides residential water, wastewater, drainage and utility rates that continue to be among the lowest in the region. To help reflect the cost of services
New fee for utility bill non-payment starts January 2018 Read More »
Recently, a city utility customer received a call from someone pretending they were with “Round Rock Water Utilities” and saying the business owed money for not paying its bill. As
Beware scam calls regarding utility bills Read More »
The City of Round Rock’s four-tiered water rate structure, designed to encourage conservation, remain in effect through the end of October. They go into effect each May as the summer heat
Water wisely, as tiered water rates are in effect Read More »
Scheduled maintenance will impact connectivity to the City’s online payment website for approximately three hours beginning April 9 at 12 a.m. During this time users will be unable to access the site.
Maintenance impacts access to City’s online payment site Read More »
This week, we were notified of an individual who is calling businesses and claiming to be a “Utility Service Worker” with the City of Round Rock. The caller advises the customer of
Scam alert: Beware phone calls about overdue utility bills Read More »
To help offset the rising costs of providing and treating water as well as collection, transmission and treatment of wastewater, a planned rate increase will go into effect with the January
Utility rate increases go into effect with January billing Read More »
