The Utilities and Environmental Services Department is committed to providing customers with a reliable and safe water supply, essential wastewater systems, environmental and engineering services that safeguard public health, adequate maintenance of the City’s infrastructure while protecting, conserving and enhancing the region’s environmental resources.

Upcoming Department Events and Programs
Shred for a Paws Cause: POSTPONED – date to be determined
Household Hazardous Waste Collection: Wednesday, April 1 CANCELED
Rain Barrel Sale: Save over 40% on a new 50-gallon rain barrel, order online – now through March 29
Free Leak Detection Kits
Spring Clean-Up: POSTPONED – date to be determined
Spring HHW Saturday Collection: POSTPONED – date to be determined
Water Conservation Rebates available

Department Services

Backflow Prevention

Backflow Device Testing, Backflow Prevention Assembly Tester (BPAT), Cross-Connection Control Program

Capital Improvement Projects (CIPs)

A CIP is a project that helps maintain or improve a City asset, such as a water storage tank. The Utilities and Environmental Services Department manages all phases of design, construction, and inspection of CIPs related to water, wastewater, reuse water, drainage, and recycling. Active CIPs can be viewed on the interactive map. CIPs that are open for bidding are available on the Solicitations page.

Conservation

Drought Conditions, Rebate Programs, Watering Schedule, Water Restrictions, Water Savings Tips, Free Classes

Customer Service Directory

Directory of common city services for Round Rock residents.

Environmental Services Laboratory

Analytical Services according to the National Environmental Laboratory Accreditation Program (NELAP)

Garbage and Recycling Services

Curbside Recycling, Household Hazardous Waste Disposal, Garbage Collection, Deepwood Recycling Center, Commercial Recycling Options

Stormwater

Creek Water Quality, MS4, FEMA Floodplain, Illicit Discharge, Drainage Utility, Stormwater for Kids, Fertilizer and Plant Selection

Utility Billing

New Service Connection, Transferring Accounts, Cancelling Service, Payment Options, Utility Rates

Wastewater (Sewer)

Household Tips, Cease the Grease, Industrial Pretreatment, Surcharge Program, What Not to Flush

Water

Household Tips, Water Quality, Water Conservation, Water Restrictions, Water Treatment, Water Supply

Utilities and Environmental Services
3400 Sunrise Road
Round Rock, Texas 78665
Phone: 512-218-5555 | Fax: 512-255-6911

 

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