The Utilities and Environmental Services Department is committed to providing customers with water that is safe to drink, readily available and of excellent quality.

For Water or Wastewater Emergencies call 512-218-5555, 24 hours a day, 7 days a week.


The City is currently experiencing moderate to severe drought conditions. Help conserve by only watering on your designated days. For more tips on conserving water see Conservation.

Outdoor Watering Schedule
Property TypeWatering Days
Residential Odd-Numbered AddressWednesday and/or Saturday
Residential Even-Numbered AddressThursday and/or Sunday
Commercial, Industrial, Multifamily, Institutional, GovernmentTuesday and/or Friday

Current News and Events:

  • Conservation Rebates are available.
  • Sign up for leak alerts, view your water usage and more on the City’s new customer portal RRTXWater.com
  • One hot summer! Help keep your utility bill to a minimum:
    • Limit watering to twice per week. What are your watering days?
    • The more the lawn is watered, the more it becomes dependent on that water. The goal is to have drought tolerant lawns. Water deeply, but less often.
    • Avoid watering during the heat of the day (10am – 7pm).
    • For more outdoor water use tips check out Outdoor Watering.
    • Visit Water Conservation and read the Water Spot blog for how-to videos, rebate programs, and more!

Water Concerns

Pour Over the Facts image_EPA_5-17-16

There’s more to your tap water than filling your glass. This short report will fill you full of facts.

Check out Household Water Tips for information on how to determine if you have a leak, bypass your water softener, and much more. If you don’t find your answers here, contact our Waterline Maintenance Division at 512-218-5555 and a staff member will gladly assist you.

Water Rates

Our tiered water rate structure is designed to encourage water conservation. Throughout the year, customers with heavier water usage are charged increasingly higher rates. Find current rates here.

When needed, the City pumps water into Lake Georgetown from Lake Stillhouse Hollow. The City also supplements our lake water supplies with water from the Edwards Aquifer.


Want to know what you’re paying for? Watch this quick video about the water service a typical residential water bill covers, and the costs of delivering a consistent, reliable flow of safe and affordable drinking water to your faucet.



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