Water

For Water, Wastewater, or Stormwater emergencies, call 512-218-5555 (available 24/7). To report water violations, please submit this form or call 512-671-2872. All complaints are confidential.

Water System Maintenance – Chlorine Rinse

To maintain the effectiveness of Round Rock’s water distribution system, the City will temporarily change its water disinfectant from chloramine to free chlorine beginning May 27 through June 27. 

During the conversion, you may notice a chlorine-like taste or smell in your water. This is normal. The water will remain safe to drink, bathe in, and use for everyday purposes, including watering plants. Here is everything you need to know.

Year Round Water Use Standards In Effect

Outdoor watering should only occur on your designated watering days, before 10 a.m. or after 7 p.m.

The City’s water use requirements apply to all Round Rock water customers, including residents of Municipal Utility Districts (MUDs) that are wholesale customers of the City. To determine if the restrictions apply to you, locate your property on the Round Rock Water Service Area Map.

Featured Programs

Upcoming Water Events

May
8
Catch the Rain – Tank Sale!
May 8 @ 8:00 am - June 20 @ 11:00 pm

Service Area Map

The City of Round Rock provides water services in and around the city, including several Municipal Utility Districts (MUDs) outside city limits. Search your address below to determine if Round Rock is your water service provider.

Water Usage Data

Round Rock’s primary water source is Lake Georgetown. When needed, the City pumps water into Lake Georgetown from Lake Stillhouse Hollow. The City also supplements our lake water supplies with water from the Edwards Aquifer and Lake Travis. Learn more about Round Rock’s water sources on our About Your Water page.
The following charts include:
  1. Total daily water usage in Round Rock, in millions of gallons
  2. Current lake level at Lake Georgetown (Round Rock’s primary water source)
  3. Total monthly water usage, in millions of gallons
  4. Total inches of rainfall (recorded at the City’s Water Treatment Plant)
Higher than normal temperatures and low amounts of rainfall have a tremendous effect on the amount of water produced in Round Rock. As you can see from the chart below, water use begins to increase mid-February and continues to rise through the summer months.

Round Rock is a proud partner and supporter of the following water organizations:

Scroll to Top