The Utilities and Environmental Services Department is committed to providing customers with water that is safe to drink, readily available and of excellent quality.

Effective May 29, 2015, Round Rock is no longer under MANDATORY water restrictions.  If you choose to run your irrigation system, you are still encouraged to follow the watering schedule outlined below, and not water during the heat of the day (10am – 7pm).  However, given the rain and cooler temperatures this fall, it’s best to turn off the system completely and run it manually, if and when needed.

Property TypeWatering Days
Residential Odd-Numbered AddressWednesday and/or Saturday
Residential Even-Numbered AddressThursday and/or Sunday
Commercial, Industrial, Multifamily, Institutional, GovernmentTuesday and/or Friday

To learn ways you can use less water, please visit Water Conservation and read the Water Spot blog for irrigation how-to videos, recommended watering schedules, and more!

Water Concerns

For water leaks, water pressure issues, or any other water questions or concerns, contact our Waterline Maintenance Division at 512-218-5555 and a staff member will gladly assist you.

Water Rates

Our tiered water rate structure is designed to encourage water conservation.  During peak summer months, May thru September, customers with heavier water usage are charged increasingly higher rates.  Find current rates here.

When needed, the City pumps water into Lake Georgetown from Lake Stillhouse Hollow. The City also supplements our lake water supplies with water from the Edwards Aquifer.