The Utilities and Environmental Services Department is committed to providing customers with water that is safe to drink, readily available and of excellent quality.

The City is under Stage I of the Drought Contingency Plan. This is a twice weekly outdoor watering schedule. If you choose to water your yard, it must be on one (or both) of your allowed watering days, and not between the hours of 10 a.m. and 7 p.m.  See below for the watering days.  Watering by hand is allowed on any day.

To learn ways you can use less water, go to Water Conservation.

Property Type Watering Days
Residential Odd-Numbered Address Wednesday and/or Saturday
Residential Even-Numbered Address Thursday and/or Sunday
Commercial, Industrial, Multifamily,
Institutional, Government
Tuesday and/or Friday

Water Concerns

For water leaks, water pressure issues, or any other water questions or concerns, contact our Waterline Maintenance Division at 512-218-5555 and a staff member will gladly assist you.

Water Rates

Our tiered water rate structure is designed to encourage water conservation.  During peak summer months, May thru September, customers with heavier water usage are charged increasingly higher rates.  To estimate how much your water bill could be, use the calculator at roundrocktexas.gov/mybill.  Find current rates here.


Water Use, Water Sources

The chart below shows daily use (in millions of gallons) of our water customers.

The chart below shows the current level at Lake Georgetown, where Round Rock gets most of its water.

When needed, the City pumps water into Lake Georgetown from Lake Stillhouse Hollow. The City also supplements our lake water supplies with water from the Edwards Aquifer.