Water

The Utilities and Environmental Services Department is committed to providing customers with water that is safe to drink, readily available, and of excellent quality.

For Water or Wastewater Emergencies call 512-218-5555, 24 hours a day, 7 days a week

 

Current Water News and Events:

Water Concerns

Check out Household Water Tips to help determine if you have a leak, bypass your water softener, and more. If you don’t find your answers here, call 512-218-5555 and a staff member will gladly assist you.

Water Calculator

Interested in knowing what uses the most water at your house?  It could be driving, washing dishes, or what kind of food you eat?  It could be landscaping, shopping, or where your energy comes from!  Find out your household’s water footprint

Outdoor Watering

The City encourages residents to follow the watering schedule even when no drought restrictions are in effect. The best time to water is before 12 noon or after 7 p.m. The watering schedule is voluntary unless drought restrictions are in place – see current drought restrictions.

Watering Schedule
Property Type Watering Days
Residential Odd-Numbered Address Wednesday and/or Saturday
Residential Even-Numbered Address Thursday and/or Sunday
Commercial, Industrial, Multifamily, Institutional, Government Tuesday and/or Friday

Water: What You Pay For

Want to know what you’re paying for? Watch this quick video about the water service a typical residential water bill covers, and the costs of delivering a consistent, reliable flow of safe and affordable drinking water to your faucet.

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Water Sources

Round Rock’s primary water source is Lake Georgetown. When needed, the City pumps water into Lake Georgetown from Lake Stillhouse Hollow. The City also supplements our lake water supplies with water from the Edwards Aquifer and Lake Travis. Learn more about Round Rock’s Water Sources or visit Water Usage to see current lake levels, city water usage, and more.