The Utilities and Environmental Services Department is committed to providing customers with water that is safe to drink, readily available and of excellent quality.

For Water or Wastewater Emergencies call 512-218-5555, 24 hours a day, 7 days a week.


Current News:

  • Tiered water rates start with the May water bill.  Find more details on the utility rates page.
  • Help keep your utility bill to a minimum.  Irrigation use is the largest portion of our residential water use.
    • During cooler months, water once per month, as needed.  This is not the growing season, so plants and grass do not need much water.  Generally rainfall will provide enough water, that supplemental water is not needed.
    • Do not water during the heat of the day. 
    • During cooler temperatures and after rain events, turn the irrigation system off and run it manually when needed.
    • Visit Water Conservation and read the Water Spot blog for irrigation how-to videos, conservation rebate programs, and more!

Want to know what you’re paying for? Watch this quick video about the water service a typical residential water bill covers, and the costs of delivering a consistent, reliable flow of safe and affordable drinking water to your faucet.


Outdoor Watering Schedule
Property TypeWatering Days
Residential Odd-Numbered AddressWednesday and/or Saturday
Residential Even-Numbered AddressThursday and/or Sunday
Commercial, Industrial, Multifamily, Institutional, GovernmentTuesday and/or Friday

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Water Concerns

Pour Over the Facts image_EPA_5-17-16

There’s more to your tap water than filling your glass. This short report will fill you full of facts.

For water leaks, water pressure issues, or any other water questions or concerns, contact our Waterline Maintenance Division at 512-218-5555, 24 hours a day, 7 days a week and a staff member will gladly assist you.

Water Rates

Our tiered water rate structure is designed to encourage water conservation.  During peak summer months, May through October, customers with heavier water usage are charged increasingly higher rates.  Find current rates here.  Use our rate calculator to determine your monthly bill.

When needed, the City pumps water into Lake Georgetown from Lake Stillhouse Hollow. The City also supplements our lake water supplies with water from the Edwards Aquifer.

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